TERMS & CONDITIONS
This page outlines the terms and conditions (“Terms”) governing the use of SMS (Short Message Service) text messages provided by Dez Capital Corporation (“we”, “our”, or “us”). By opting in to receive SMS messages from us, you (“you” or “the user”) agree to these Terms.
1. Purpose of SMS Communications
We may send you SMS messages for purposes including, but not limited to:
- Updates on your mortgage application
- Appointment confirmations or reminders
- Requests for documentation or signatures
- Customer support communications
- Marketing or promotional messages (only with your express consent)
2. Consent Under CASL
By providing your mobile number and opting in, you consent to receive SMS messages from us under Canada’s Anti-Spam Legislation (CASL). You may withdraw your consent at any time by replying STOP to any message or by contacting us directly.
We will not send marketing messages without express consent, and we will always provide a simple way to unsubscribe.
3. Message Frequency
Message frequency will vary based on your activity with us. You may receive messages throughout the mortgage process, or in response to your inquiries or interactions.
4. Fees and Charges
Standard message and data rates may apply depending on your wireless provider and mobile plan. You are responsible for any such charges incurred by receiving SMS messages from us.
5. Privacy and Data Use (PIPEDA)
We collect and use your personal information (such as phone number and message content) in accordance with our Privacy Policy & Disclaimer.
We do not share or sell your mobile number or SMS data. Data may be transmitted through third-party telecommunications providers as required to deliver the service.
6. No Emergency Use
SMS messages are not intended for emergency or time-sensitive communication. Do not rely on SMS to contact emergency services such as 911.
7. Acceptable Use
You agree not to use or misuse our SMS services to send or request content that is:
- Illegal, fraudulent, or misleading
- Abusive, harassing, or defamatory
- Violating CASL or other applicable Canadian laws
We reserve the right to suspend or terminate SMS communications for misuse or non-compliance.
8. Limitation of Liability
We are not responsible for any delays, failures, or errors in message delivery. SMS services are provided “as is” and “as available,” and use is at your own risk.
9. Changes to These Terms
We may update these Terms at any time. Changes will be posted at this URL, and continued use of our SMS services implies acceptance of the revised Terms.
10. Contact Information
If you have questions, want to withdraw consent, or need support, contact us.
